Like all other institutions providing communication services, Russian Post operates under government control. It is the government that determines when employees will work, rest, and reduce working hours.
With the beginning of January, all Russians can expect a long weekend, lasting from the 1st to the 8th inclusive. However, communications workers, namely postal workers, will not be able to enjoy the rest for long, since the New Year holidays are the busiest.
Due to this, the work and rest schedule of post offices differs slightly from the generally accepted schedule.
Official holidays for New Year holidays 2024
The 6th and 7th of January 2025 fall on weekends - Saturday and Sunday respectively. For this reason, a decision was made to postpone these days to a later date - 10.05.2024 and 31.12.2024. This was immediately reported by the press service of the Russian government on August 18 of this year.
Therefore, in 2023-2024, the holidays associated with the New Year celebration will be 10 days long, starting on 30.12.2023 and ending on 08.01.2024.
How will Russian Post work on December 31, 2023?
The end of the year is important for everyone, as it is during this period that a huge load falls: congratulatory correspondence, New Year's parcels and packages, as well as many other things require immediate measures. And so that there are no delays and all addressees receive their items on time, it is important to know the working hours of post offices on December 31.
First of all, it is worth understanding that Postal service companies operate on a special schedule at the end of the year, as a result of which the operating hours (opening and closing of the branch) and delivery times may differ from the usual days of the year.
But such adjustments will not have a dramatic impact on the work schedule of post offices as a whole, as companies are taking all possible additional measures to support the work of the post office as much as possible during this time.
Considering that 12/31/2023 is a day off, the postal service will only be able to accept express mail on this day.Therefore, if there is a need to send important correspondence on the last day of the year, it is recommended to think through your actions in advance and choose the fastest delivery method.
As for December 30, the post office operates as usual, but there is a possibility of delays due to overcrowding of the branches. To ensure timely delivery of items, you should choose methods that can fully track the location of the postal item at each stage of delivery.
Russian Post working hours on January 1, 2025
Some working days of the week at the postal enterprise will be reduced during the January holidays of 2025. But, 1.01.2024 will be a day offso that all citizens can relax and celebrate the New Year.
Also, January 7 is considered a day off, when most people celebrate Christmas. Therefore, it is impossible to change the status of these days and establish a working schedule due to religious peculiarities and traditions.
Shortened working days for New Year holidays at the post office
According to the Labor Code, working days may be shortened on pre-holiday and holiday days. On December 31, the day immediately before the New Year, post offices switch to shortened working hours, the duration of which depends on the workload and location of a particular branch.
In rural areas, branches are mostly open until lunchtime, and in the city, usually 1-2 hours less. Similar changes affect January 6, before Christmas. It is recommended to check this information with the employees of the post office.
As a result, instead of the usual end of the working day at 18.00, on 31.12 and 6.01, the post office may close its branch at 16.00-17.00. If work previously ended at 22.00, then on these days the post office may close as early as 20.00.
Post office hours in January 2024
It is important for postal workers, just like all other citizens, to have the opportunity to rest on holidays. The days off in January for postal workers will be January 1, 2025 – New Year, and January 7, 2025 – Christmas.
In addition to special days at the beginning of January - January 2 and 8, there are also days off on Saturday and Sunday. That is, postal workers will have three days off less than other workers who work five days a week. The exception is those branches where working Saturdays are provided.
After the holidays, employees will have to work as usual, as long stops are not allowed. The Russian Post's operating hours during the New Year holidays will be scheduled as follows: working days for all post offices are January 4, 5, 6, 8, and for offices with working Saturdays - January 2, 4, 5, 6, 8.
During the holidays, some mail features will be temporarily suspended, such as:
- mail forwarding,
- issuance of pensions to pensioners,
- translations,
- repayment of loans,
- paying bills.
Removal of mail from mailboxes will be carried out on the next working day. Residents of Russia will be informed about all changes in the work of postal service enterprises several days before the New Year.
But you can find out the post office's opening hours yourself:
- go to the branch in person and get all the necessary information from the staff;
- call the specific branch and find out the opening hours;
- use the hotline 8-800-1-000-000, where consultants will provide all the necessary information;
- find the official website of the post office on the Internet, register on it and ask the online consultant the question you are interested in;
- visit the official pages of the postal organization on social networks, where you can find all the necessary information or ask the administration a question;
- Install the Russian Post app on your smartphone and stay up to date with all the changes happening at the post office.
Russian Post support service work
An important component of the organization's work is the support service provided to all clients without exception. You can call 8-800 1000 000 for help and get all the necessary information about the work schedules of the branches and the features of the services provided.
But it should be borne in mind that During holidays it can be difficult to contact consultants due to the high volume of calls.
In such cases, the answering machine becomes a kind of substitute for a live interlocutor. It will try to determine the needs of the caller and help in solving a specific issue. Of course, this is not always convenient, but on holidays, an alternative that meets the needs of customers is often unavailable.
You can also contact the support service through your personal account on the official website or a special application on your smartphone. Communication takes place in writing, but this is usually quite enough to solve any problem.
Operators are ready to provide information about the opening hours of branches and help the client in solving problems related to the use of postal services.
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