Like all other institutions providing communication services, Russian Post operates under government control. It is the government that determines when employees will work, rest, and reduce working hours.
With the beginning of January, all Russians can expect a long weekend, lasting from the 1st to the 8th inclusive. However, communications workers, namely postal workers, will not be able to enjoy the rest for long, since the New Year holidays are the busiest.
Due to this, the work and rest schedule of post offices differs slightly from the generally accepted schedule.
Russian Post working hours during the New Year holidays 2025:
- On December 31, 24-hour branches will be open until 21:00.
- On January 1 and January 7 all branches will be closed.
- Branches with regular hours will begin operating on January 2 at 8:00.
- Pensions will be issued at post offices from January 3.
- On other days, Russian Post will operate as usual.
The opening hours of branches may differ in different regions, so it is recommended to check the schedule with your branch.
Official holidays for New Year holidays 2025
Official holidays for New Year holidays in 2025 in Russia will last 11 days — from December 29, 2024 to January 8, 2025.
Non-working holidays are established by Article 112 of the Labor Code of the Russian Federation. These include 1, 2, 3, 4, 5, 6 and 8 January — New Year holidays, as well as January 7 - Christmas.
Transfer of weekends during the New Year holidays was implemented by the RF Government Resolution of 04.10.2024 No. 1335. The weekends that coincided with the holidays January 4th and 5th were rescheduled for Friday, May 2, and Wednesday, December 31, respectively.
How will Russian Post work on December 31, 2024?
The end of the year is important for everyone, as it is during this period that a huge load falls: congratulatory correspondence, New Year's parcels and packages, as well as many other things require immediate measures. And so that there are no delays and all addressees receive their items on time, it is important to know the working hours of post offices on December 31.
First of all, it is worth understanding that postal companies operate on a special schedule at the end of the year, as a result of which the operating hours (opening and closing of the branch) and delivery times may differ from the usual days of the year.
But such adjustments will not have a dramatic impact on the work schedule of post offices as a whole, as companies are taking all possible additional measures to support the work of the post office as much as possible during this time.
On December 31, 2024, all post offices will be closed.. 24-hour branches in Moscow and St. Petersburg will work until 21:00, and will resume work only on January 2 at 8:00.
You can find out the current schedule on the official website of the post office, in the mobile application or by calling the hotline 8 (800) 100-00-00.
As for December 30, the post office operates as usual, but there is a possibility of delays due to overcrowding of the branches. To ensure timely delivery of items, you should choose methods that can fully track the location of the postal item at each stage of delivery.
Russian Post working hours on January 1, 2025
On January 1, 2025, all Russian Post offices will be closed.. Branches with regular hours will start working on January 2 from 8:00. The working hours may differ in different regions, so it is recommended to check the schedule at your branch.
Also, January 7 is considered a day off, when most people celebrate Christmas. Therefore, it is impossible to change the status of these days and establish a working schedule due to religious peculiarities and traditions.
Shortened working days for New Year holidays at the post office
According to the Labor Code, working days may be shortened on pre-holiday and holiday days. On December 31, the day immediately before the New Year, post offices switch to shortened working hours, the duration of which depends on the workload and location of a particular branch.
In rural areas, branches are mostly open until lunchtime, and in the city, usually 1-2 hours less. Similar changes affect January 6, before Christmas. It is recommended to check this information with the employees of the post office.
Post office hours in January 2025
It is important for postal workers, just like all other citizens, to have the opportunity to rest on holidays. The days off in January for postal workers will be January 1, 2025 – New Year, and January 7, 2025 – Christmas.
In addition to special days at the beginning of January - January 2 and 8, there are also days off on Saturday and Sunday. That is, postal workers will have three days off less than other workers who work five days a week. The exception is those branches where working Saturdays are provided.
After the holidays, employees will have to work as usual, as long stops are not allowed. The Russian Post's operating hours during the New Year holidays will be scheduled as follows: working days for all post offices are January 4, 5, 6, 8, and for offices with working Saturdays - January 2, 4, 5, 6, 8.
During the holidays, some mail features will be temporarily suspended, such as:
- mail forwarding,
- issuance of pensions to pensioners,
- translations,
- repayment of loans,
- paying bills.
Removal of mail from mailboxes will be carried out on the next working day. Residents of Russia will be informed about all changes in the work of postal service enterprises several days before the New Year.
But you can find out the post office's opening hours yourself:
- go to the branch in person and get all the necessary information from the staff;
- call the specific branch and find out the opening hours;
- use the hotline, where consultants will provide all the necessary information;
- find the official website of the post office on the Internet, register on it and ask the online consultant the question you are interested in;
- visit the official pages of the postal organization on social networks, where you can find all the necessary information or ask the administration a question;
- Install the Russian Post app on your smartphone and stay up to date with all the changes happening at the post office.
Russian Post support service work
An important component of the organization's work is the support service provided to all clients without exception. You can call 8-800 1000 000 for help and get all the necessary information about the work schedules of the branches and the features of the services provided.
But it should be borne in mind that During holidays it can be difficult to contact consultants due to the high volume of calls.
In such cases, the answering machine becomes a kind of substitute for a live interlocutor. It will try to determine the needs of the caller and help in solving a specific issue. Of course, this is not always convenient, but on holidays, an alternative that meets the needs of customers is often unavailable.
You can also contact the support service through your personal account on the official website or a special application on your smartphone. Communication takes place in writing, but this is usually quite enough to solve any problem.
Operators are ready to provide information about the opening hours of branches and help the client in solving problems related to the use of postal services.
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